Welcome to SMS Clue. These Terms and Conditions (“Terms”) govern your use of our services, including but not limited to Bulk SMS Services, WhatsApp Business API, RCS Services, Voice Call Services, Chatbot Services, and Web Development (“Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
Services Provided
a. Bulk SMS Services:
We provide a platform for sending and managing bulk SMS messages to your target audience. You are responsible for ensuring that the content of your messages complies with all applicable laws and regulations.
b. WhatsApp Business API:
Our WhatsApp Business API services enable you to communicate with your customers through WhatsApp. You must adhere to WhatsApp’s policies and guidelines when using this service.
c. RCS Services:
We offer Rich Communication Services (RCS) for enhanced messaging experiences. By using this service, you agree to comply with all relevant standards and protocols.
d. Voice Call Services:
Our voice call services allow you to automate and manage voice communications. You are responsible for the content of your calls and ensuring that they comply with legal and regulatory requirements.
e. Chatbot Services:
We develop and manage chatbots to enhance customer interaction. The functionality and content of the chatbots are determined based on your requirements.
f. Web Development:
We provide web development services tailored to your business needs. The terms of each web development project will be outlined in a separate agreement.
User's Responsibilities
a. Account Security:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
b. Compliance:
You agree to use our Services in compliance with all applicable laws, regulations, and industry standards. You are responsible for the content you send or publish using our Services.
c. Prohibited Activities:
You agree not to use our Services for any unlawful, harmful, or fraudulent purposes. This includes but is not limited to sending unsolicited messages, spamming, or infringing on the rights of others.
Payment and Fees
Pricing:
The pricing for our Services will be outlined in a separate agreement or as displayed on our website. All fees are non-refundable unless otherwise stated.
Payment Terms:
You agree to pay all fees associated with the use of our Services in accordance with the payment terms specified. Failure to pay may result in suspension or termination of your access to the Services.